We build secure digital systems for complex business
A young, fast-growing team building secure systems for regulated industries
Think1st is a software house based in Wrocław, Poland. We design, build and support CRM and ERP class platforms, internal tools, integrations and AI features for insurance, healthcare, AEC and legal organisations — working with clients across Europe and North America, in their business hours.
How we work
A small, fast-growing team, short iterations and a set of practices we apply to every project — from the first architecture call to support long after launch.
Audit-ready code from the first commit
ISO 27001 and ISO 42001 certified · audited annually · code review and dependency scanning on every pull request.
Document processing that shows where each answer came from
Agent flows, LLM extraction and ML models on Azure AI · every answer linked to its source document.
The designers and engineers you meet stay your team
You know every person by name · no subcontractors · the people on the first call are the people who ship.
Legacy databases, vendor APIs and file drops in one data model
Existing systems stay in place · one data model · reports that agree across departments.
A fixed team and iterations of one to three months
Staffing agreed up front · no rotation · every iteration ends with a demo, a changelog and a working build.
Design, build, deploy and support in one backlog
One backlog · one point of contact · nothing ships without a review, a test run and a changelog.
Four industries we know well enough to argue with you about
Regulated, integration-heavy environments where the edge cases are the project.
Policy administration, underwriting and claims platforms that stay accurate under audit and real transaction volume, and integrate with the systems you already run. For brokers and agencies: multi-carrier submissions, broker portals, renewals and commission reconciliation that reflect how you actually place business.
Insurance
Clinical and operational systems that move patient and billing data between EHRs, labs and internal tools without putting compliance at risk.
Healthcare
Project, cost and document workflows for firms coordinating many stakeholders, vendors and revisions on the same build.
AEC
Case, bond and risk tracking where every record keeps its history, deadlines cannot be missed and nothing changes quietly.
Litigation & Surety
Certifications, and the standards we build to
Three ISO standards, audited annually by an external body — plus the frameworks your data brings with it.
Not locked into one stack — yours or ours.
We work across modern frameworks and legacy systems alike. If your infrastructure runs on something we haven’t listed, we’ll learn it — our job is fitting into your environment, not forcing you into ours.
The questions we get before the first call
I didn’t see my tech stack listed — can you still handle it?
We can. Our technology list shows the tools we use most often, not the only ones we work with. We review your existing architecture, integrations, constraints, and long-term maintenance needs first. If your stack is the right fit, we work within it; if it is causing risk or slowing delivery, we will recommend a practical way forward.
Do you only work with the four industries you list?
No. The industries we list reflect where we have the strongest experience with complex workflows, integrations, sensitive data, and regulated environments. The same challenges often appear across sectors: legacy systems, manual processes, fragmented data, difficult reporting, and products that need to work reliably every day. If your industry is not listed, we can assess the fit together.
How do you handle security and compliance?
We consider security and compliance from the beginning of the project. First, we understand your data, users, integrations, risk profile, and internal requirements. Depending on the product, this can include secure authentication, role-based access, audit trails, environment separation, code review, testing, dependency management, and documented deployment processes. When needed, we work closely with your security, compliance, or external audit teams.
Can you work with our existing or legacy systems, or only build from scratch?
Both. Many projects start with a platform, internal tool, CRM, ERP, database, or integration that has become difficult to maintain or improve. We map the existing system, identify dependencies, understand the workflows people rely on, and decide what should be kept, improved, integrated, or replaced. A staged modernization is often safer and more valuable than rebuilding everything at once.
Can you work with our in-house team?
Yes. We can extend your existing team, take ownership of a defined product area, or work alongside your product, engineering, operations, security, and design teams. We adapt to your delivery process where it makes sense, while keeping responsibilities, communication, and decision-making clear.
What’s your pricing model — fixed price, retainer, or dedicated team?
We work in different engagement models depending on the project. Fixed-price works well for defined outcomes such as discovery, UX design, technical audits, or clearly scoped features. For ongoing product development, modernization, or evolving priorities, a dedicated team or monthly retainer usually gives more flexibility and continuity. Before we propose a model, we clarify the goal, scope, risks, timeline, and team needed.
Do you support the system after launch, or just build it?
We can support your product after launch with maintenance, bug fixes, performance improvements, security updates, monitoring, new features, and ongoing product development. The support model is agreed before release, so ownership, communication, response expectations, and the next stage of work are clear. We can also provide documentation and structured knowledge transfer to your internal team.
Can you sign an NDA before we share project details?
Yes. If your project involves confidential information, we can review and sign an NDA before you share sensitive materials. Let us know in the contact form, and we will arrange it before the detailed conversation.
How do we get started?
Start by telling us what you are building, improving, or trying to unblock. You do not need a complete specification—an outline of the system, users, integrations, deadlines, or current challenges is enough. If there is a good fit, we will schedule an initial conversation and recommend the most useful next step, such as discovery, a technical audit, a workshop, a prototype, or a delivery plan.
Let’s talk about your systems.
Two short steps. An engineer reads what you send and replies within one business day — no sales deck, no mailing list.
This form needs JavaScript. Email us at office@think1st.pro or call +48 888 555 353 — an engineer reads both.
Email us